Repair and returns policy

Devices are inspected before a repair is proposed. You are told what was found and no chargeable work is carried out until you have agreed to it.

The part fitted depends on the model and what is available at the time. Ask before approving the repair and you will be told what is going into your device.

Warranty coverage may depend on the repair and the replacement part used. Warranty details to be confirmed — please confirm what applies to your repair before approving it.

Devices affected by liquid, or that will not power on, are inspected on the understanding that a successful repair cannot be promised in advance.

Returns and exchanges on accessories are handled in store with proof of purchase. Return terms to be confirmed.