Part / Port
Charging-port repair
Half of the phones brought in for this turn out to be a pocket-lint problem rather than a broken port. Either way it gets inspected under magnification before anything is taken apart.
Ticket / Summary
- Assessment
- IN SHOP
- Quote
- BEFORE WORK
- Warranty
- TO BE CONFIRMED
Signs / What we see
Symptoms that point this way
- 01The cable has to be held at an angle, or propped up, to keep charging.
- 02The plug feels loose and falls out of the socket on its own.
- 03Charging stops and starts, or the phone chimes repeatedly overnight.
- 04Nothing at all happens on any cable or charger you have tried.
Bring the charger and cable you normally use. It saves time to rule those out first, and occasionally that is the whole fault.
Charging-port repair in progress on the bench at 17 Duke Street Hill
Process / 4 steps
A straightforward repair process
- Step / 01
Tell us the problem
Choose your device and describe the issue.
- Step / 02
Receive an assessment
Contact the shop for likely repair options and availability.
- Step / 03
Visit the shop
Bring your device to 17 Duke Street Hill.
- Step / 04
Repair and testing
The device is repaired and checked before collection.
FAQ