Part / Battery
Battery replacement
Phones that used to last the day and now need a top-up by lunchtime are usually a battery job — but not always. The charging port and the software both get ruled out first.
Ticket / Summary
- Assessment
- IN SHOP
- Quote
- BEFORE WORK
- Warranty
- TO BE CONFIRMED
Signs / What we see
Symptoms that point this way
- 01Charge drops quickly even when the phone is barely used.
- 02The handset shuts down with charge still showing, often in the cold.
- 03The phone runs hot while charging or while sitting idle.
- 04The back or the screen has started to lift away from the frame.
If the back of the phone has begun to bulge, stop charging it and bring it in as it is. A swollen cell is handled differently from a worn one.
Battery replacement in progress on the bench at 17 Duke Street Hill
Process / 4 steps
A straightforward repair process
- Step / 01
Tell us the problem
Choose your device and describe the issue.
- Step / 02
Receive an assessment
Contact the shop for likely repair options and availability.
- Step / 03
Visit the shop
Bring your device to 17 Duke Street Hill.
- Step / 04
Repair and testing
The device is repaired and checked before collection.
FAQ