Check / Full
Device diagnostics
Some phones arrive with a fault nobody can name. This is the route for those: the device is checked, and you are told what was found before a repair is put forward.
Ticket / Summary
- Assessment
- IN SHOP
- Quote
- BEFORE WORK
- Warranty
- TO BE CONFIRMED
Signs / What we see
Symptoms that point this way
- 01The phone will not switch on and you do not know whether it is the battery or the board.
- 02It restarts on its own, or freezes at the maker's logo.
- 03It was working, then something happened — a drop, a spill, an update.
- 04A previous repair elsewhere left something not quite right.
If liquid has been involved, leave the phone switched off and do not try to charge it. Bring it in as it is.
Device diagnostics in progress on the bench at 17 Duke Street Hill
Process / 4 steps
A straightforward repair process
- Step / 01
Tell us the problem
Choose your device and describe the issue.
- Step / 02
Receive an assessment
Contact the shop for likely repair options and availability.
- Step / 03
Visit the shop
Bring your device to 17 Duke Street Hill.
- Step / 04
Repair and testing
The device is repaired and checked before collection.
FAQ